Privacy Policy
Last updated: September 2025
Data We Collect
- •Name, email address, and phone number provided through our quote request form.
- •Vehicle details such as year, make, model, and a description of the issue.
- •Project type, budget range, and timeline preferences you select on our forms.
How We Use Your Information
- •To provide accurate service quotes and schedule repair appointments.
- •To communicate with you about your vehicle, service status, and follow-ups.
- •To improve our services, website experience, and customer support.
Data Retention
- •We retain your information for the duration of our service relationship.
- •Service records are kept for up to 3 years for warranty and reference purposes.
- •You may request early deletion of your data at any time (see User Rights).
Third-Party Use
- •We do not sell, rent, or trade your personal information to anyone.
- •Data is shared only with essential service partners such as payment processors or diagnostic software providers, strictly as needed.
- •We never share your information for marketing purposes with third parties.
Data Security
- •All form submissions are protected with industry-standard SSL encryption.
- •Access to customer data is restricted to authorized Universal Auto LLC personnel only.
- •We regularly review our practices to safeguard your information against unauthorized access.
Your Rights
- •You may request access to, correction of, or deletion of your personal data at any time.
- •You may opt out of future communications by replying STOP or contacting us directly.
- •To exercise any of these rights, contact us at (952) 212-9616 or info@universalautollc.com.